The sensors are usually 4 to 5 screw like fittings mounted through the side of the tank and sealed with wires attached to them at incrementally higher levels on the tank. Two are usually at the bottom. One for the lowest level the other to complete the circuit back to the panel for all the other sensors. Being that your trailer is new and the sensors are not acting correctly they may be improperly wired. However, these type of tank sensors are notorious for not working correctly especially on the black and grey tanks when crud starts to build up on the contacts or the ones on the fresh water tank start corroding.