Fresh water tank leaking in new Lance 855S
The weather is warming up here in Portland Oregon so I filled the fresh water holding tank on my brand new Lance 855S for the first time one week ago. As it is new, I threw in a tablespoon of granula...
Forum Discussion
Mike Stanbro wrote:
Yeah, we'll I called Curtis Trailers and they told me that I would have to sign an agreement that I would pay the difference between what Lance pays them for the job and what they decide to charge for it. "The RV business is different than the car business. We can charge what we want for warranty work". I'm not making this up. I really dislike most RV dealers and this is only one of the many reasons why.
That's a bunch of BS. I bet a call directly from Lance to their service center would change their tune quite a bit. What good is a "nationwide" warranty if you have to go back to the selling dealer to get it repaired? What happens if you're across the country and something happens?
If I was one of these manufacturers I'd be telling these dealers that a condition of them selling my product is that they have to be willing to honor any and all warranty work and charge the same rates for repairs to customers and non-customers alike.
Yeah, the RV business is a lot different than car business; the dealers in the RV industry are usually one step away from bankruptcy due to poor business practices like this.
