hprince
Jul 20, 2016Explorer
Furrion customer service
I had problem with the Furrion DV5100 radio-DVD player that came in our 2016 StarCraft Launch 26RLS, it would not eject the DVD. I called Furrion customer service and got a recording, about 30 minutes later I got a call back from a very pleasant young lady. I told her about my problem and she told me that the 5100 was an older unit and not available any longer, the 5100 has been replaced by the 5600,she took my information and is sending me a new unit, I have to send the old unit back as soon as I receive the new one. It would be nice if you were treated this well eveytime you needed customer service.