I received a similar offer of steps in exchange for a review. I had to have mine installed by an RV service dealer, though, as my original step box was welded to my frame. Since I don't have a torch or welding equipment, I needed professional help.
That said, they did a great job, and I am very pleased with the Glow Step(s)! I opened them at the service shop, and there was an angle away from my trailer. The steps extended down to the ground without a large step from the trailer or onto the ground. Due to the height of my trailer, I have a 3-step configuration. I think this will work great off-road, which is where we do most of our camping. Having to raise the door-side (normally curb-side, but in the context of this discussion, for those who are not familiar with the 'curb-side' term I will use door-side) tire to get the trailer level, the additional step of adjustment will be crucial.
When I got home, my gravel parking pad has a bit of an indent for the tire, so the door sits closer to the ground. I opened the steps, and the top step was almost flush with the trailer floor, which is not a problem. The other two steps deployed, and the stabilizer feet hit the ground just fine. Another perfect deployment.
I had step carpet wraps on my old steps, so I put them onto the new steps. Due to the size of the carpet, it covered the "Glow" part of the steps. To keep the integrity of the Glow design, I folded-over the sides of the carpet to expose the Glow stickers. The stickers can now be seen. I'll know in 3 weeks if they are visible after dark, as I have a 2-night trip planned. Should keep the DW happy to be able to see some guidance at night.
The adjustability of the step deployment is a big factor. ProfDan said the steps would be justified for old farts (the clan to which I belong), or short people (my wife's clan). While Dan also mentioned boondocking, I will say that, because of the varied terrain of boondocking, these steps are even more useful. I also carried an adjustable-height step pad, which we used every trip. Sometimes it was at its lowest height, sometimes its highest. I no longer need it! I can't foresee any need for more adjustment than what the Glow Step offers. Until I get out into more varied terrain, I won't know what the full range of use is, but it will be interesting to find out.
A bit pricey? Yes, but so was my second battery. And my solar array. And my tongue jack. And my other modifications. I believe this will make our camping even more enjoyable, as it will be easier to get in and out of the trailer, with much more stability. No more rocking the trailer every time I come in and out.
Regarding the cotter pin - it shouldn't be keeping the steps up by itself. It only keeps the latch in-place, so it will have minimal stress exerted on it, ever. My concern is that I will lose it at some point, if I get careless and don't put it back in the holes after deployment, which is not hard to do. Lazy is the only excuse for me to lose the pin.
I would give the Glow Step Revolution two thumbs up!
