Forum Discussion
otrfun
Sep 15, 2019Explorer II
Old-Biscuit wrote:^^^^ We had a rear Torklift frame mount tie-down bend upward on our return trip from Monument Valley a few months ago ('16 Ram 3500). Torklift promptly sent us a warranty replacement. They requested the defective unit be sent back so their R&D department could look at it. Said they'd never had that particular mount bend/fail before. Gotta say they've got a pretty lengthy list of questions they ask to verify exactly what happened. They asked how we tensioned the Fastguns, whether we off-road (we don't), what kind of bed mat we used (Dee Zee), who installed the tie-downs (dealer), etc.
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