Forum Discussion

rexlion's avatar
rexlion
Explorer
Aug 09, 2018

Have dealership service depts gone downhill lately, or...

...or is it just the dealers here in Tulsa that are so lousy? I hope things are better elsewhere! I always took my Toyota to the dealerships for regular maintenance, but after it had about 125,000...
Tow Vehicles
rightlaneonly's avatar
rightlaneonly
Explorer
Aug 09, 2018
I use the local Ford dealer for the Sport Trac and the Subaru dealer for the car when they need service. Do they try to up sell? Well the Ford dealer does. They told me hood lift assist cylinders were weak (they were) and they could replace them for only $400.00! I found them on Amazon for twenty bucks and changed them myself in less than 5 minutes. Do I still use them, yes I do. Its easy to say no to an up sell.

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