Ductape wrote:
Buzz, what kind of lead time are you seeing on those Ricksons? Seems to be a lot of reports commenting on that. I called several times today and could not get them on the phone...
While I am not Buzz, but I do have a long time business relationship with Rickson, as well as a proud owner of their steel wheels/rims (7 rims & tires). One thing that the Rickson Wheels do have, is the correct offset for your specific truck, unlike other wheel manufacturers, mentioned in this thread.
Yes, my biggest concern with Rickson, is their ongoing phone service. Essentially two people are handling these incoming and outgoing calls. As you might imagine, there is considerable time spent with each customer in handling their concerns, needs and a good understanding. Basiclly a lot of “hand holding,” as this thread proves. They do go the extra mile, for their customers.
If you genuinely would like to reach someone, send Heather an email to; heather@ricksontruckwheels.com
My wheels and tires were shipped to me, for less than what the sales tax would have cost me. Thus, negating the shipping costs. They arrived in great condition, on one pallet (7 tires mounted and wheels). I drove to a nearby parking lot (disclosure, I don’t have a home or driveway to do my work), installed them, in about 1 ½ hours. Loaded my OEM Tires/Rims and drove away. (I sold the rims/tires/spare for $2,200 on Craigslist, 2 days later, as well as my OEM Front Bumper for $250) Right from the moment that they were installed to present day, not a problem, they tracked perfectly and no alignment issues from the moment they were installed on my truck. Love my Rickson, but hope they will someday solve their phone issues.
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