Forum Discussion
JJBIRISH
Jun 06, 2013Explorer
A quick and unexpected second response, and correction/clarification apparently…
Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.
If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days.
Thank you for allowing us to be of service to you.
Subject
Customer Service Tires
Discussion Thread
Response Via Email (XXXX) 06/06/2013 01:27 PM
Dear John,
Web Inquiry: 000000-000000
Thank you for contacting Customer Relations at Continental Tire the Americas, LLC.
We no longer manufacture ST tires, and the Vanco line is not a suitable alternative.
We would recommend searching for a dedicated ST tire line.
Customer By Email XXXXX XXXXX) 06/06/2013 03:56 AM
Please find below a request from the USA.
XXXXX XXXXX/Best regards,
XXXXX XXXXX Head of International Warranty
Central Customer Service
Tire Division
Continental
----- Forwarded by XXXXX XXXXX on 06.06.2013 09:41 -----
From: Administrator Technical
To: hotline XXXXXXXX
Cc: XXXXXXXXXXXXXXXXX
Date: 06.06.2013 09:37
Subject: Re: WG: Customer Service Tires
Sent by: XXXXX XXXXX
Hello
Can you kindly send this to the USA, as this not for the UK.
Many Thanks
Best Regards
Technical Administrator
From: XXX Hotline
To: administrator.technical XXXXX
Date: 05/06/2013 15:38
Subject: WG: Customer Service Tires
Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.
If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days.
Thank you for allowing us to be of service to you.
Subject
Customer Service Tires
Discussion Thread
Response Via Email (XXXX) 06/06/2013 01:27 PM
Dear John,
Web Inquiry: 000000-000000
Thank you for contacting Customer Relations at Continental Tire the Americas, LLC.
We no longer manufacture ST tires, and the Vanco line is not a suitable alternative.
We would recommend searching for a dedicated ST tire line.
Customer By Email XXXXX XXXXX) 06/06/2013 03:56 AM
Please find below a request from the USA.
XXXXX XXXXX/Best regards,
XXXXX XXXXX Head of International Warranty
Central Customer Service
Tire Division
Continental
----- Forwarded by XXXXX XXXXX on 06.06.2013 09:41 -----
From: Administrator Technical
To: hotline XXXXXXXX
Cc: XXXXXXXXXXXXXXXXX
Date: 06.06.2013 09:37
Subject: Re: WG: Customer Service Tires
Sent by: XXXXX XXXXX
Hello
Can you kindly send this to the USA, as this not for the UK.
Many Thanks
Best Regards
Technical Administrator
From: XXX Hotline
To: administrator.technical XXXXX
Date: 05/06/2013 15:38
Subject: WG: Customer Service Tires
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