Forum Discussion
yblaw
Oct 10, 2017Explorer
Host really stands behind their products. We bought our first Mammoth in late 2014. Turned out that the shower enclosure was defective (they use a much better quality enclosure now). Randall asked if we would be willing to bring it to them; a road trip? Heck, yes....Cruised up the freeway about 1,000 miles; they replaced the entire shower enclosure in a day. We sold that camper because we really liked the double couch setup and bought a 2017 model this past January. It developed a delamination issue in one of the slideouts (apparently, ours was one of a few that were built with "bad" glue on the slideouts. Called Randall while we were on vacation this summer in Idaho; he asked if we would mind detouring to Bend; dropped it off one afternoon and picked it up all fixed the next afternoon. Gave us a chance to do some Jeeping near Mt. Bachelor. They're good guys--and--responsive to those who purchase their products.
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