Forum Discussion
mike_kellie
Oct 11, 2017Explorer II
tad94564 wrote:
Blew the old plastic sliding rail for the door 3 times, back to Factory twice to repair (once with plastic rail, once for the newer metal rail).
Scratched the bathroom door multiple times. Final diagnosis was the whole shower/pantry unit needed to move towards the frig just a little over 1/4"
The loops on the doors kept pulling out, had them put in a special hidden nut/screw that fixed that problem for good.
Someone did not tighten the trap under the shower, water leaked all over the basement.
I know this guy, or at least he worked on mine as well. Same issues however Host was very responsive to my needs. I was able to replace the upper track (supplied and shipped by Randal at Host) for the bath door and I re-finished the door itself. It is still scraping something and I noticed it a few days ago and try to repair. My shower enclosure is floating away from the wall (pantry wall) and I think an easy fix.
I also have an early production unit built in 2014 and sold as 2015. I have reached out to Host well outside my warranty period and they have been very responsive. I say this because each component that comes with the camper has it's own product warranty. I had a stripped Rieco jack that I replaced out of pocket but didn't get Host involved. However I had to call them in regards to a solar issue and they helped with trouble shooting.
Yes I would by another.
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