Forum Discussion
Kayteg1
Feb 28, 2017Explorer II
trail-explorer wrote:
What website did you order them from?
Try if that will work.
It was complicated process as torklift site does not show ordering options directly.
I called CS and check the inventory. Than I tried to place the order over the phone, but having different billing from shipping address the representative could not process the order.
Than he gave me a link for direct ordering and I catch the glitch where software was changing billing address after entering different shipping address.
Going back and redoing it manually made it working.
Looks like torklift have very good engineers, but also very lousy programmers.
Tried to install the ties, but after fishing the bolts via the frame and trying to put the bracket -turned out the holes in brackets have been flooded with paint and the bolts would not fit.
Had to pull it back and clean the holes.
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