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Grit_dog's avatar
Grit_dog
Navigator II
Nov 05, 2019

I take back all the good stuff I've said about Les Schwabs!

Sooo, in my 8 years up here in the PNW, generally had pretty good luck with Schwabs. Lots of fleet vehicles, so plenty of truck tires, brakes, patch a loader tire at 1am stuff.

Last night I drop off my company pickup AFTER calling earlier in the day to confirm they could do what I needed. Shocks, brake pads (maybe rotors but likely not), oil change, balance and rotate tires (Schwab Toyos).
Guy calls me this morning to go thru the work needed. Shocks/struts, 1 blown 1 leaking, check. Brakes, pads low on both axles, check.
Rotate and balance, check. We don't do oil changes! WTF? Guy yesterday said no problem....ok whatever.
How much? Shocks/struts, $900 something, ok good. Brakes? $2100!
Again WTF? Sir we only replace ALL components. Pads, caliper and we will see if it needs rotors...
Huh? It's a 3 year old truck, no need for calipers. Sorry that's our policy.....

Gd@mmit. Now I gotta make like 3 separate service appointments. 1 for the shocks 1 for the brakes and probably 1 for the oil change separate.
And to boot, drove my personal truck to work and clipped a limb that was sagging and cut off protruding into the shoulder, smashed my passenger side mirror at 6am in the fog.....

Les Schwabs can kiss my @ss.
Anyone know who else sipes tires in the Seattle area? That's the only need I'd have to go back there. Since they now won't mount non Schwab tires either.

104 Replies

  • That's ridiculous. You need new pads and they say only complete replacement including calipers? I wonder if either that particular location lost a punishing lawsuit pertaining to a faulty brake repair? Or maybe you just got the guy who had no idea what he was talking about.
  • Discount Tire has a lot better prices. So does Commercial Tire if you have them in your area - a bit more expensive than Discount Tire but they're more of a full service shop like Schwab. I think Discount is pretty much just a tire shop.
  • You can thank the proliferation of lawyers and lawsuits for things like you encountered. A business taking on vehicle repairs and not replacing all the components in a system would likely be exposing themselves to an increased risk of being sued should that system fail. I don't think it is a Les Schwab problem, but rather an industry problem. Good Luck
  • wnjj's avatar
    wnjj
    Explorer II
    Discount Tire sipes down here. You could check with them there.