In repair shop
I have a 2013 grey wolf and I have to bring it to repair shop after every trip out for things that going wrong window leaks broke knobs and numerous other things do I have a lemon on my hands what sho...
Forum Discussion
dodge guy wrote:
Even though it`s under warranty some thing aren`t worth taking in for repair! unless it`s major it`s not worth the hassle. an RV`er should be able to do repairs on their own, it`s almost a requirement.
I could not agree more.
The whole notion of bringing the trailer back to the dealer must be tempered by what is it to be brought to the dealer for, and if it is a big warranty issue then it would be worth the effort, otherwise it is more fulfilling to get a root canal.
My RV is now going onto its 4th week at the dealership. The problem was the all-in-one radio/DVD/etc. stopped tuning into any radio station since December, and the Suburban oven would not stay lit. After researching these issues on the Internet it became clear that these would most likely be warranty issues so I brought it in. It took them 1 week to get to the diagnosis. Then they claimed that they submitted the claim to FR Warranty and had to get the "okay" before ordering the parts. The "okay" seemed to take another week. Then the parts (entire head unit for the radio & oven thermocouple assembly) were ordered on 11-Apr and the last part was supposed to have arrived 18-Apr. I am now promised to get the trailer back this Saturday - one full month after bringing it in.
The replacement of the radio will take 2 minutes to install and maybe a total of 10 minutes to test all functions. The oven thermocouple will take 30 minutes to install (and that is being generous) and maybe another 15 minutes to test.
So at the end of it all, I will have lost he trailer for one month for the sake of a few hours of diagnostics and replacement.
Contrast with bringing an automobile to the dealer and getting warranty work done - anything more than 2-3 days would be totally unacceptable at the most.
Bottom line, as dodge guy said, it is sometimes worth it in time and aggravation to do the repairs yourself, even if - in some cases - the part is covered under warranty. The more people realise this then the more manufacturer's touted warranties become mere lip service at sale time, certainly not worth the paper it is written on.
