Forum Discussion
pennysmom09
Oct 21, 2016Explorer
We are on our second KZ Durango. We had good customer service and the things that needed fixing were taken care of. We've spent 2 winters living in it in Florida and driven to Arizona and back with no problems. However, they did deliver it with a faulty refrigerator door, a battery cover that didn't fit, and the awning arm was bent, the shower door leaked as well. I think they rushed the unit out since it was 2 months past delivery date. We took our trip with these problems since all were functioning and had these things repaired and replaced when we returned. (Travel plans could not be delayed) We replaced flimsy plastic fittings in the sliding drawers ourselves. So, in retrospect, it's a middle of the road unit, we would another buy another KZ, but would not be brand loyal in our choice.
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