Forum Discussion

Surgtech94's avatar
Surgtech94
Explorer
Jun 03, 2021

KZ Connect C231RBKSE Refrigerator Quit Working

Just a rant! We used our camper once, everything was fine, came home for a few days before the next trip and refrigerator isn’t working. Dealer can’t get It in till week of the 11th. We’re going this weekend and going to use coolers and outside fridge. Anyone else have this issue? Disappointing with something brand new but I understand things happen.

43 Replies

  • NASA couldn’t build a 100% reliable space shuttle with a nearly unlimited budget. Dunno how anybody else can build 100% reliable anything with merely reasonable budgets. That’s why there are guarantees in the first place. Never heard of an RV fridge being killed with just one use, but you managed to prove it happens. Congratulations, sorry about your prize, but glad no blood was shed.
  • Your profile says "midwest." Are you close to northern Indiana? Take it to JC Refrigeration or National Refrigeration both in Shipshewana, Indiana. I know National does warranty work. They will fix it.

    Dale
  • Can you elaborate on quit working?

    What are the symptoms?
    Is it not working on both gas and electric?
    Is the check light on?
    Do you have 12V to the unit?
    Can you hear the burner try to light?

    Most likely we can guide you through some simple checks and get it going for you, avoiding a trip to the dealer.

    The more info you can provide, the better we can help.