Forum Discussion
billsnp5
Oct 09, 2014Explorer
Travelon wrote:mdpay wrote:
Items were fixed under warranty. I corrected post. My 4 days of travel, $550 fuel, $280 bank payment were not reimbursed.
Why would you expect Lance to reimburse you for travel expense and loan payment for doing warranty work at the factory? Is there a RV manufacturer that would do that, one does not think so.
Sorry for your troubles but it will all work out in the end, just get out and enjoy your rig.
Travelon
Like he said he let the dealer work on in several times but the dealer still could not fix it. After so long you need to do whatever it takes to try and get it fixed so he had to take to factory on his own dime. The way some of the manufactures are he could have keep taking it to the dealer and still not fix the issue and when the warranty expired they could have said sorry your rig is out of warranty.
I bought a new Lance 825 in 2010 and had no major issues with it for the 3 years I had it so they can make them good at times. I bought a new Arctic Fox 990 last year and I have had a few issues with it that I had to fix myself. I sent a e-mail to them about the issues, received a reply back with no apology just a thanks for your comments, we will let production know. So I'm guessing all the manufactures are about the same.
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