Forum Discussion
OH48Lt
Oct 10, 2014Explorer
I would rather get the defective items fixed correctly and promptly, then get a phoney apology from somebody who really doesn't mean it. I hear the words "I'm sorry" in many places I go, and you can tell its just an automatic reply without any real meaning. Happened just last week at a Ford dealer where I had my oil changed. They were over 2 hours doing it (was told less than an hour when I checked in), and all I heard was I'm Sorry about 5 times before they took my money. Skip that, just give me the service I paid for.
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