Leaf Springs
We have a 2015 Keystone Summerland TT. While on a trip this summer I noticed uneven wear on the rear axle tires. Assumed it was a bent axle and should be covered under warranty. Took it to Camping Wor...
Forum Discussion
hartrob wrote:I believe you.. But what I believe isn't important, as I am not the one deciding if it's a warranty item or not.
We have a 2015 Keystone Summerland TT. While on a trip this summer I noticed uneven wear on the rear axle tires. Assumed it was a bent axle and should be covered under warranty. Took it to Camping World and they all the measurements and took pictures to send Keystone. Keystone denied any coverage stating the leaf springs were severely flattened and trailer had been overloaded at sometime. My trailer fully loaded with all gear except food and clothing is 1000 pounds under the GVWR. It has never been overloaded. Tried to explain this to warranty person at Keystone and fell on deaf ears. Wonder if anybody else has a similar situation. Possible bad leaf springs?
I and others believe that most TTs leave the factory under axled. They subtract the TW from the wieght of the TT and put in axles just barely able to support what is left. It doesn't take much to momentarily over load such axles/springs. Once is all it takes. Hit a bump or pothole wrong and it can do it..
Regardless, you can probably waste time and aggravation trying to get them to honor the warranty, or just buy upgraded stuff and fix it yourself. The parts are really affordable, and the job isn't all that hard... Do it, and you will end up with a better TT than you started with.
If you manage to win the argument with them... You will get replacements exactly like what already failed you once.
It's your choice on how to proceed.
