I decided before I bought this camper that I would deal with whatever issues it might have by myself. I would rather fix it myself, in my own driveway or shop, knowing it it will be done right. If the factory can't get it right when they build it, and the dealer can't seem to take the time to make sure it's right before it's delivered, I'm not holding out a great deal of hope they will get it right when given yet another chance. Local or not.
Let's face it, these travel trailers are in fact rather crude and simple devices. Which makes it possible, even fun to work on ourselves. As I often say about this whole RV experience: some assembly required.
It's good to have a pair of pliers, some chewing gum and balin' war.....we can fix it..... :)