Look at my hitch set up please....

I sent this pic to the dealer where I purchased it which is now under new ownership and they asked me to bring it in so they can make it right. I just want to be well educated when I go as to make sure things are done correctly this time.

Amazing, even the dealership realized it was not set up correctly. Hopefully, they get it right this time. From the new pics you provided the trailer does look level. That is good, now just get the hitch adjusted correctly and you should be good to go. I think I see from the pic sufficient room between the frame and the ground that the spring bars would not normally touch the ground properly
adjusted. Ask for a power tongue jack if you don't have one. It makes tensioning/releasing tension much easier and quicker.