Forum Discussion
HMS_Beagle
Feb 22, 2017Explorer
Heki (Dometic really) should be ashamed of the quality of that product, and the after sales parts prices - which are unfortunately often needed. I was quoted $500 plus tax and shipping for just the dome from Dometic USA (had to come from Europe). I purchase a complete unit (the crank up version which is superior and costs more) from a German company on eBay. The total cost including 3 day shipping from Germany was less than $500. Go do eBay.de (German eBay) and type in Heki Midi. You can buy just the dome, the whole unit is available a lot of places for 308 Euro (about $324) and shipping of 120 Euro. Those prices typically include 17 precent VAT which will be taken off if shipped to the USA.
I do not understand why North American builders continue to use this product. It is a prime example of "good concept, bad execution". I do not understand why Dometic refuses to support the product they sell in any reasonable way.
If you do order a replacement from Europe, I recommend the crank up version rather than the lever operated. The mechanism is less fragile, and the crank can be operated without opening the bug scree, letting all the bugs in.
I do not understand why North American builders continue to use this product. It is a prime example of "good concept, bad execution". I do not understand why Dometic refuses to support the product they sell in any reasonable way.
If you do order a replacement from Europe, I recommend the crank up version rather than the lever operated. The mechanism is less fragile, and the crank can be operated without opening the bug scree, letting all the bugs in.
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