Forum Discussion
Ralph_Cramden
Nov 18, 2017Explorer II
bfast54 wrote:Ralph Cramden wrote:newman fulltimer wrote:
so how is a cheap battery forest river? Have you bothered to check your crappy wfco converter for proper output seeing its as well not forest river.The ac thats not forest river needs taken off auto to stop coming on.The non forest river heater might need properly sealed
A cheap battery is installed by the dealer but if it has a draw somewhere due to wiring done by FOREST RIVER it's a FOREST RIVER issue just the same as if their is a problem with the crappy WFCO converter chosen and installed by FOREST RIVER. Perhaps FOREST RIVER wired the thermostat wrong (they seem to have a major problem wiring up a simple set of speakers correctly so something as uncomplicated as a stat may be impossible) and not sealing the furnace they, FOREST RIVER, installed, is solely a FR issue also. I suspect however rushed construction and collapsed heat ducts.
OP, you can try posting over at Forest River forums but be prepared to get blasted by the FR Kool Aid drinkers, as everything is always the buyers fault. You'll no doubt be told to drag it 2/3's of the way across the country to their owners group / manufacturers sponsored rally in Goshen IN next August and everything will be fixed. If youv read through the travel trailer section there, specifically the Wildwood section, you'll find you are not alone in being handed a host of build issues.
Forest River can make a decent unit once in a great while, but most are shipped with a myriad of problems.... Any perception that some lines are better than others is simply fantasy. RV's are a by product of their main business which is making money, and keeping Warren and the Berkshire Hathaway investors happy.
I have owned 2 Forest River products, a Palomino and our current Rockwood, and will never own anything manufactured by them again. Attempting to get resolution at the factory level is an exercise in frustration with most of their divisions. You need to be attempting to contact Wildwood division who makes the Heritage Glen line and not the general Forest River contacts.
In regards to the other post by the OP about the plant location, it's 900 County Rd 1 Elkhart IN. Wildwood / Heritage Glen has dealers around Northern CA, however most Forest River dealers will not service a unit they did not sell. There is a reason for that and I won't get into it. Unfortunatly two of them are Camping World who carry Wildwood.
In regard to the address of 900 County Road 1 in Elkhart if you stop there with your trailer they're just going to laugh at you .....that's the factory where they build it---( that would not be there service facility)... you need to call Forest River the corporation and ask them where their service facility is .
however they would have to approve you bringing it to the service facility and that would be because of a major problem ...does not sound like you have a major problem sounds like you have minor problems.... that a rv tech or competent dealer should be able to figure out.
I am in Elkhart and surrounding areas probably 100 times a year and I've been to all the factories ..(I haul travel trailers)
To my knowledge Forest River has no centralized service facility. The individual divisions maintain their own service facilities and they're typically at the plant location. I don't know for sure about Wildwood, but Rockwood / Flagstaff maintains a service facility at the plant in Millersburg, Palomino's is at the plant in Colon MI, and Dynamax has theirs at the plant location also. In any case the OP needs to make contact with the Wildwood division. Contacting Forest River corporate will go nowhere.
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