SoundGuy wrote:
newman fulltimer wrote:
hwy guys you do know thor sold the dutchman line to keystone
Yet more misinformation. :R Dutchmen has nothing to do with Keystone and vice versa.
Don't ya just love the internet as a source of accurate information! :S
Here's some accurate info.
They have more to do with Dutchmen than you think (Keystone)
If you pop over to the Dutchmen Mfg site and go to the "contact us" section then click on the email link for "Customer Service" as opposed to "ask a question", the email addy it directs you to is ownerrelations@keystonerv.com.
They did not sell Dutchmen to Keystone. What they did was combine/absorb the general management of the division into the Keystone division. There were write ups about it at the time on Rvdailyreport.com and RV business.
I had an Aerolite, which is a Dutchmen brand, when the customer service was taken from Dutchmen directly and rolled over to Keystone. Previously I could call or email and talk to someone who knew the product and could make decisions. They would sell parts directly, and had sent me quite a few things for our 2011 Aerolite gratis. Once it changed to Keystone all that stopped, and any inquiry resulted in canned responses and "see your local dealer".