New RV problems

LarryJM wrote:

Davis Traveler wrote:
Recently we purchased a 2015 Keystone Bullet 24RKS travel trailer. The toilet was installed too close to the wall so the toilet lid does not stay up. Very inconvenient! Took trailer in to local Keystone Service Dealer 2 months after we purchased it to have this issue fixed. We were told by the dealer that Keystone said this was a design issue and they would not fix it. I phoned Keystone directly and was told the same, they would not fix this problem. All it would take is to move the toilet 1/2 to 1 inch from the wall so the lid would stay up when using toilet. Just a warning to all who are interested in a Keystone manufactured RV, they are not interested in customer service and satisfaction.

I don't think this has anything to do with either the manufacturer's or dealer's CS or satisfaction. While it might be a poor design why would you think they would be required or should be obligated tomodify what they sold you for your convenience, especially when it's not a simple mod to make. I bet there are hundreds of other owners with the same design that aren't busting down Keystones door complaining about a toilet seat. Many toilets dump directly into the tank and moving them is not trivial by any means since it could require installing a completely new black tank, custom fitting the toilet to it along with having to repipe all the exit pipes and valve for both that and the grey tank.

Many, many things in an RV are a compromise and this could just be one of them. If you don't like it trade the trailer in and buy one you are satisfied with or figure out a way to modify what you have to your needs and liking yourself like most of us have learned one should do anyway.

Larry

I knew soon or later someone would ultimately blame the OP. I particularly like your suggestion to "trade it in". And just why should he trade it n and lose money? Maybe if it were your new trailer, you would have a different opinion?

Ray