Forum Discussion
DiskDoctr
Aug 14, 2013Explorer
LJ4174 wrote:
If I post all kinds of information right now and then low and behold I'm completely satisfied at the end of this, it could potentially have ill effects on the manufacturer while this post is left hanging out there for a few weeks while these repairs are being made.
Up to you, but a product with so many problems that it will be out of service for a month or two during the peak camping season IMHO warrants a black eye for the mfr.
They will either fix it or not, but posts like this that can directly affect their future sales is quite the inducement to improve their quality control.
Now if it was something *you* did or abused their product, it may be different.
Consider for a moment, who will pay your payments and interest while your brand new camper is out of service? What camper will you use to spend time with your family because some careless person or group failed to make the slightest effort to 1) Assemble their product with care, and 2) Test it properly for defects and proper assembly.
As an industry, mfrs need to improve their QA process- especially in the plumbing arena. Those who don't will have their lack of effort publicly displayed. Those who do make the effort will be recommended. The rest will work itself out ;)
It is common to give the make and model up front, while many do choose to withhold the dealer's name- especially if they are doing their part to help you resolve the issues. Afterwards, many give a good recommendation to a helpful dealer, if they are so inclined.
Not telling you what to do, just thought you'd appreciate the info.
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