New Travel Trailer Every Day NEW Problems
Hello... So we bought a new travel trailer back in March. We have spent a total of 13 nights in it thus far and have been having nothing but troubles with it. We just got home and this past trip ...
Forum Discussion
DiskDoctr
Up to you, but a product with so many problems that it will be out of service for a month or two during the peak camping season IMHO warrants a black eye for the mfr.
They will either fix it or not, but posts like this that can directly affect their future sales is quite the inducement to improve their quality control.
That can be debated, some have said getting nasty & fighting with a Mfg that was trying, changed the outcome and smoothness of working through the issues. Unfortunately quality control versus saving the old mighty dollar, the low costs route is being taken. Do you think having to re-work a customer’s unit, may induce a company to improve?
Now if it was something *you* did or abused their product, it may be different.
See that’s the thing here a lot of arm-chair quarter backs will take a thread and totally change how it is
Consider for a moment, who will pay your payments and interest while your brand new camper is out of service? What camper will you use to spend time with your family because some careless person or group failed to make the slightest effort to 1) Assemble their product with care, and 2) Test it properly for defects and proper assembly.
I can bet, since the OP came here for some consultation that this is being considered, and hits home hard ---to the tune of an upset stomach, loss of sleep and more. Consider for a moment, if a manufacture did not take responsibility taking it back and fixing it (because those threads are out there also).
As an industry, mfrs need to improve their QA process- especially in the plumbing arena. Those who don't will have their lack of effort publicly displayed. Those who do make the effort will be recommended. The rest will work itself out
QA process and Quality in general gets hashed out over and over. Costs to high, nature of the RV business, many don’t catch within warranty period, ways dealers make service revenue, not always Mfr’s fault, etc…….
It is common to give the make and model up front, while many do choose to withhold the dealer's name- especially if they are doing their part to help you resolve the issues. Afterwards, many give a good recommendation to a helpful dealer, if they are so inclined.
Takes both a good dealer and Manfacture with some issues. OP did say they would update further and appreciated the assistance up to this point
Not telling you what to do, just thought you'd appreciate the info.
Markiemark
Up to you, but a product with so many problems that it will be out of service for a month or two during the peak camping season IMHO warrants a black eye for the mfr.
They will either fix it or not, but posts like this that can directly affect their future sales is quite the inducement to improve their quality control.
That can be debated, some have said getting nasty & fighting with a Mfg that was trying, changed the outcome and smoothness of working through the issues. Unfortunately quality control versus saving the old mighty dollar, the low costs route is being taken. Do you think having to re-work a customer’s unit, may induce a company to improve?
Now if it was something *you* did or abused their product, it may be different.
See that’s the thing here a lot of arm-chair quarter backs will take a thread and totally change how it is
Consider for a moment, who will pay your payments and interest while your brand new camper is out of service? What camper will you use to spend time with your family because some careless person or group failed to make the slightest effort to 1) Assemble their product with care, and 2) Test it properly for defects and proper assembly.
I can bet, since the OP came here for some consultation that this is being considered, and hits home hard ---to the tune of an upset stomach, loss of sleep and more. Consider for a moment, if a manufacture did not take responsibility taking it back and fixing it (because those threads are out there also).
As an industry, mfrs need to improve their QA process- especially in the plumbing arena. Those who don't will have their lack of effort publicly displayed. Those who do make the effort will be recommended. The rest will work itself out
QA process and Quality in general gets hashed out over and over. Costs to high, nature of the RV business, many don’t catch within warranty period, ways dealers make service revenue, not always Mfr’s fault, etc…….
It is common to give the make and model up front, while many do choose to withhold the dealer's name- especially if they are doing their part to help you resolve the issues. Afterwards, many give a good recommendation to a helpful dealer, if they are so inclined.
Takes both a good dealer and Manfacture with some issues. OP did say they would update further and appreciated the assistance up to this point
Not telling you what to do, just thought you'd appreciate the info.
Markiemark
