New Travel Trailer Every Day NEW Problems

LJ4174 wrote:
Thanks Crawfordville...

I'm pushing, I have to say CS has been great and responding to me almost immediatally. It would be one thing if it was just the floor, but it's the floor, both slides, etc, etc, etc.

I'm really pushing for a whole new camper. I owned this 5 months, towed it less then 500 miles and spent 13 nights in it this far. At the very least I would expect them to either extend my warranty or at the very, very least cover these repairs for an extended period of time...

Thanks for bringing up the point about it twisting and what other issues it would cause? I've brought up similiar points and concerns.

In one way this might be OK, but it will be completely gone over by the factory, on the other hand I just feel like I'm not getting what I paid for. I didn't pay for a "Factory Refurbished" camper, I paid for a 'new' one!!!

Thanks again...

LJ

Please consider that the manufacturer isn't just ripping the walls off the TT. I bet this is a reverse of exactly how they make new TT's. I also strongly suspect that things are not held together by "wood screws". It is probably a combination of very strong glue with the screws just providing "clamping".

Also consider that the trailer has to be towed a long way to return it to you. If anything is going to shake loose, that trip should give those problems a chance to reveal themselves.

Last, these repairs are costing the manufacturer a lot of money. It isn't cheap to do a 1200 mile tow, lift the body off the frame, and execute these repairs. My guess is that they could build you a new TT for a lot less than the cost of fixing yours. Just like the auto industry, replacement is always the last resort. If you have the same luck I had, what you get back will be a lot better than a new one with no defects.