Forum Discussion
TC_campers
Jul 08, 2014Explorer
Lots of good advice from the RV crowd. Thank You!
Update: The trailer is back at the dealership and is waiting repair approval from manufacturer. Dealer will ask manufacturer to extend the warranty on existing unit if they can get it repaired by this Friday or will make an exchange for a second exact unit. They will also add tank supports to which ever unit we end up with. All parties involved (myself, general manager, salesman, shop personnel) were surprised to see the "lack of supports". So far pleased with dealership follow through, too bad it happened over the holiday weekend. If it had happened during business hours, the trip may have been able to be saved. I'm still not sure how my repairing issues on the roadside may affect future warranty.
Update: The trailer is back at the dealership and is waiting repair approval from manufacturer. Dealer will ask manufacturer to extend the warranty on existing unit if they can get it repaired by this Friday or will make an exchange for a second exact unit. They will also add tank supports to which ever unit we end up with. All parties involved (myself, general manager, salesman, shop personnel) were surprised to see the "lack of supports". So far pleased with dealership follow through, too bad it happened over the holiday weekend. If it had happened during business hours, the trip may have been able to be saved. I'm still not sure how my repairing issues on the roadside may affect future warranty.
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