new tt, a/c too small, refrigerator question
So about 3 weeks ago I bought a Dutchman Aspen Trail 18rb. 2 problems i have with it. The A/C is only 8,000 btu window unit, the other is the fridge. So here is Texas with the temps running about 9...
Forum Discussion
So I emailed the mfg company about the A/C not keeping it cool. They basically told me to have the A/c checked out by the dealer. If the a/c is working with in specs. then there is nothing I can do. if I replace the a/c with another one, it could void my warranty. I will post our conversation below. I am not happy with their reply.
>>>>>>>>>>>>>>>>>>>>
from me
to: ownerrelations@keystonerv.com
I just bought a 2018 aspen trail 1800rb. It has the 8,000 btu window style a/c unit in it. With temps above 90 here in Texas, it will only cool the trailer to about 80 degrees until the sun goes down. That is with heavy curtains over all the windows, the awning extended and the bathroom door shut. I am very unhappy with this since I was assured by the salesman that the trailer was insulated well enough that the a/c unit would be enough to keep it cool. Will the electrical handle a 12000 btu a/c unit? Can you recommend a 12000 btu unit that would fit in the spot the current a/c is? Are there any other options for this problem?
David
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Misty Martin
to me
Good afternoon Mr. Branch,
Thank you for contacting Keystone RV regarding your Aspen Trail. We apologize; however, we cannot advise on any aftermarket modifications to the unit from a liability standpoint. If you choose to go with the 12,000 BTU and it fits, if there any aftermarket parts, installation and/or damage resulting from your modifications may not be covered by Keystone RV. If you feel that there is an issue with the performance with the A/C in your unit please have an authorized dealer submit the A/C diagnostics to our service department for review. Thank you and have a great day.
Thank you,
Misty Martin
Customer Support Manager
Owner Relations
Keystone, Dutchmen and Crossroads RV
Ph: 1-866-425-4369
Fax: 1-866-273-1451
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>
from me
to: ownerrelations@keystonerv.com
I just bought a 2018 aspen trail 1800rb. It has the 8,000 btu window style a/c unit in it. With temps above 90 here in Texas, it will only cool the trailer to about 80 degrees until the sun goes down. That is with heavy curtains over all the windows, the awning extended and the bathroom door shut. I am very unhappy with this since I was assured by the salesman that the trailer was insulated well enough that the a/c unit would be enough to keep it cool. Will the electrical handle a 12000 btu a/c unit? Can you recommend a 12000 btu unit that would fit in the spot the current a/c is? Are there any other options for this problem?
David
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Misty Martin
to me
Good afternoon Mr. Branch,
Thank you for contacting Keystone RV regarding your Aspen Trail. We apologize; however, we cannot advise on any aftermarket modifications to the unit from a liability standpoint. If you choose to go with the 12,000 BTU and it fits, if there any aftermarket parts, installation and/or damage resulting from your modifications may not be covered by Keystone RV. If you feel that there is an issue with the performance with the A/C in your unit please have an authorized dealer submit the A/C diagnostics to our service department for review. Thank you and have a great day.
Thank you,
Misty Martin
Customer Support Manager
Owner Relations
Keystone, Dutchmen and Crossroads RV
Ph: 1-866-425-4369
Fax: 1-866-273-1451
>>>>>>>>>>>>>>>>>>>>>>>>>>
