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d1h's avatar
d1h
Nomad III
Jun 13, 2013

Not Covered

Bought a certified used pickup a couple months ago which includes the one year 12000 mile "bumper to bumper" warranty. Starting to have an issue with a couple of areas of the clear coat peeling. Went back to dealer of purchase was told that paint is not covered by the warranty. So why do they call it bumper to bumper then.

8 Replies

  • KFS wrote:
    FYI Check for hidden recalls. We had a pickup years ago that - too late - we discovered had a hidden recall. Basically they didn't notify US at all and we basically just accepted that the paint peeled off in sheets in places (it was out of warranty by then). We discovered later that if we had shown up at a dealership and agitated loudly enough they would have repaired it (90's Chevy).


    There is no such thing as a "hidden re-call". There are TSB's, extended warranties, and policy adjustments that are not publicized. Re-calls require owner notification and are regulated by Government authorities.
  • I had this happen with my current truck on the rear quarter panels on the truck bed. Depending on where it's located what I did didn't turn out looking bad. They sell a 3M product that is clear and is used to protect paint almost like a very large clear sticker. I had them place two of these guys on both sides of my rear quarter panels so it looked like it came that way. The dealer in this case put it on for me when I picked up the truck after they detailed it and I noticed the pealing clear coat.

    Depending on the truck I think they do this from the factory. I have seen 4" wide strips on my other trucks where the side of the panels may stick out further than the rest of the truck.
  • FYI Check for hidden recalls. We had a pickup years ago that - too late - we discovered had a hidden recall. Basically they didn't notify US at all and we basically just accepted that the paint peeled off in sheets in places (it was out of warranty by then). We discovered later that if we had shown up at a dealership and agitated loudly enough they would have repaired it (90's Chevy).
  • I have not come across any insurance that covers paint or clear coat deterioration. Will the underwriter of your automotive insurance cover your problem? Not likely! So it would follow that any form of warranty provided through a dealer is unlikely to be any different. I expect a read of the "policy" will define the coverage as mechanical. No tires, light bulbs, paint, belts, etc.
  • Tvov's avatar
    Tvov
    Explorer II
    M GO BLUE wrote:
    A bumper-bumper warranty on a USED vehicle???


    Yes, for a "certified" used vehicle. Supposedly the dealership goes over the vehicle extra careful, and tacks on around $500 more than the "normal" value of the vehicle. Hard to tell if there is a difference, except that certified vehicles usually do come with a pretty decent warranty regarding mechanicals. I don't know about body and paint coverage.
  • d1h wrote:
    Bought a certified used pickup a couple months ago which includes the one year 12000 mile "bumper to bumper" warranty. Starting to have an issue with a couple of areas of the clear coat peeling. Went back to dealer of purchase was told that paint is not covered by the warranty. So why do they call it bumper to bumper then.


    If you read your paperwork I'm sure it spelled out in English that things like paint, body panels, windshields etc are not covered items. And FWIW they are usually not called bumper-bumper warranties but rather limited warranties or basic warranties. Most people do refer to them though as bumper-bumper though.
  • Because it sounds good, maybe each bumper is covered and not bumper to bumper.