Heavy Metal Doctor wrote:
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I also understand the concept of a final inspection. That process where the average buyer thinks problems should be caught and resolved. Not so. As a service guy on equipment for 20 years, I can tell you I used to have the same attitude when I found faults that came directly form the factory. I was amazed that they would say a unit has passed inspection and sent out to us (dealer) when there where things blatantly wrong. But I learned, over time, that final inspection is a guy with a clipboard who merely checks off the list of required items spec'd on the unit. He is also under pressure from his boss to get the units out of the factory and delivered. Stopping the whole works to fix a scuff on a cabinet will mean other work stops and chain reaction of delays starts....so, unless a component is missing or completely broken / damaged, send it out and let the dealer fix the little stuff on their end....any thing sold through a dealer is a sales driven environment -- sales takes precedence over doing a good job.
By random chance (I was dropping off our trade-in) I happened to be at the dealer when our new AF was delivered (custom order) and got to do a really quick walk through of the rig, as delivered. While I only spent about 10 minutes looking I didn't see any obvious defects.
We spent about three hours doing a personal inspection of everything we could find, before we signed the final papers and drove away.
The list we did find was short, but why we did the detail walk through to help ensure no serious issues.
