FWIW - This is my post on AFNASH.com:
I am wondering how much the dealer is at fault here?
In my opinion, a LOT! When they received the trailer, they should have notified Northwood of the apparent problems, fixed them, then displayed/sold the trailer.
If I were the dealer, I would tell every customer, "You WILL find some problems with your new trailer - every trailer has problems. When you find those problems, please just make a list of them, and give us a call for an appointment and we will fix the problems. We want you to ENJOY your purchase, not work on your trailer. Promise you will do this for me."
