Forum Discussion
BZawlocki
Aug 03, 2014Explorer
In the past couple of years, Northwood has declined in build quality and customer support - there is just no other way to say it.
You just do not get the same level of "customer satisfaction" that you did when Ron Nash was involved. It seems it's all about keeping up with the competition and production volume.
Now I will say that I think Northwood uses the very best components they can find for their Silver Arctic Fox. And yes it's sad about build quality but Northwood Arctic Fox is just about the best quality of what's available today.
Could they improve build quality? I think so. Will they? Most likely not because they don't need to - they are better than most - sad as that is.
Bill
You just do not get the same level of "customer satisfaction" that you did when Ron Nash was involved. It seems it's all about keeping up with the competition and production volume.
Now I will say that I think Northwood uses the very best components they can find for their Silver Arctic Fox. And yes it's sad about build quality but Northwood Arctic Fox is just about the best quality of what's available today.
Could they improve build quality? I think so. Will they? Most likely not because they don't need to - they are better than most - sad as that is.
Bill
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