Open Range Roamer window problem
We purchased a Open Range Roamer 247FLR trailer in Sept 2012 used it 3 times and in May 2013 the window in front on the trailer hitch blew out and landed on the couch in one piece. The manufacturer w...
Forum Discussion
I don't see how a rock could be kicked up that high by the tow vehicle. I suppose it's possible a vehicle in an adjoining lane could have done it; but that seems unlikely.
The questions you might ask are:
1. Upon what evidence do you base your opinion that the damage was done by a rock?
2. What did you do to exclude the possibility that the damage was caused by defective workmanship?
3. What are the symptoms of defective workmanship?
4. How do you tell the difference between defective workmanship and impact damage.
Make them set the standards, then find the evidence to take their knees out.
PS- you might consider recording the call, if that's legal where you live.
The questions you might ask are:
1. Upon what evidence do you base your opinion that the damage was done by a rock?
2. What did you do to exclude the possibility that the damage was caused by defective workmanship?
3. What are the symptoms of defective workmanship?
4. How do you tell the difference between defective workmanship and impact damage.
Make them set the standards, then find the evidence to take their knees out.
PS- you might consider recording the call, if that's legal where you live.
