Operational problems with new diesel pickups
We're considering the purchase of a 2021 diesel, DRW, long bed pickup. Towing a 14,000 lb. fiver into the Rockies. Currently have a 2009 Silverado 3500HD Duramax DRW. Since it is pre DEF, it has been...
Forum Discussion
Motorbiscuit.com shared that in a recent survey cars.com survey both GM brand heavy duty trucks had the lowest reviews on new customer satisfaction.
Motorbiscuit
Before anyone gets too excited please remember that lowest is relative and the competition is tough, leading to this statement:
"The 2021 GMC Sierra 3500HD actually earns a total of 4.5 stars overall. Consumers give this truck 5 stars in the performance category. In fact, it gets 4.5 in all the other categories except one. For reliability, the 2021 GMC Sierra earned only 2 out of 5 stars."
Chevrolet didn't fair quite as well:
"The Chevrolet Silverado 3500HD is the one truck that actually has a pretty low overall score of 3.7 stars. Owner reviews tell tales of issues soon after purchasing the truck. Even with very low mileage, the 2021 Chevrolet Silverado 3500HD is in and out of the shop with a frequency that’s angering buyers."
Motorbiscuit
Before anyone gets too excited please remember that lowest is relative and the competition is tough, leading to this statement:
"The 2021 GMC Sierra 3500HD actually earns a total of 4.5 stars overall. Consumers give this truck 5 stars in the performance category. In fact, it gets 4.5 in all the other categories except one. For reliability, the 2021 GMC Sierra earned only 2 out of 5 stars."
Chevrolet didn't fair quite as well:
"The Chevrolet Silverado 3500HD is the one truck that actually has a pretty low overall score of 3.7 stars. Owner reviews tell tales of issues soon after purchasing the truck. Even with very low mileage, the 2021 Chevrolet Silverado 3500HD is in and out of the shop with a frequency that’s angering buyers."
