Forum Discussion
Devo_the_dog
Apr 16, 2021Explorer
Grit dog wrote:
^Seems like most of your issues are not diesel related and all are worse because of the dealer.
I don’t think Ram/Dodge cares any less than any of the other mfgs. These same types of isolated stories come from the other mfgs too.
It really s ucks and I’d be bitter too. And I sure as heck wouldn’t be brand loyal following getting the runaround.
Hope you have good recourse and/or get your issues fixed man!
OMG, it's become comical.
They've ordered the recall parts 28 days ago, which was 3 weeks after I setup the 2nd appointment to have the parts installed. The first appointment was many weeks before that. And, they still don't have the parts. In short, I made an appointment 3 weeks in advance, dropped the truck off for 4 days, and they parked it. But, on the first day it was there, they finally ordered the recall part. And, then it sat for three more days. They also determined that the radio was bad and ordered a new one. The funny part is that a different dealer determined the same thing over 1 1/2 years ago, after 3 appointments, when the truck was only a few months old and only had 2000 miles on it. But back then, there was no fix other than "the radio doesn't work correctly - sorry."
It turns out that they received the new radio. But, they didn't bother to call and let me know. I found out because the case manager finally called the dealership, 3 weeks later, to check how the appointment went 3 weeks ago. He found out that none of the work was done. But, parts were ordered. And they received the radio earlier this week but never bothered to call me. So, the case manager called me to ask me to call the dealership to setup another appointment. LOL. They still don't have the bed step recall part though.
You can't make this stuff up! It's hilarious. Ram should be called Bye-Don Auto. The most stupid, incompetent group of senile fools.
BTW, the CP4 pump still works. It's just the rest of the truck that has operation problems. LOL.
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