I would second to check out the owners page on Facebook. There is a Grand Design Reflection Owners page as well as a Grand Design Reflection 315 RLTS page. There might be specific pages for the other units but we are looking at the 315. We have been on the owners pages for about a year and one thing we have noticed is that Grand Design stands behind the products. I have seen where people say that they have approved mobile units to come out and work on an issue. But for the majority of the people on the pages love their units. Also a plus is employees of Grand Design monitor the Facebook groups for if anyone is having issues with their units.