Crabbypatty wrote:
I'm just wondering. Did you energize all systems before signing on the line and paying for it? I see to many people complain when in fact its on them as they didn't check it all out before paying. That's when the dealer is paying the most attention as they can small the money, but you have just one more question. Regarding the broken pipe, did you use a restrictor on your garden hose to limit water pressure? Full house pressure can rupture plastic pipe.
FR is a good brand but quality control today on everything isn't good. So perhaps one slipped through. Its up to the consumer to fully check everything out today, not believe the seller before buying anything. Just my 2c
Really people have a right to complain when they find flaws in their units and as loudly as they want regardless of what level of PDI they performed. The units aren't sold with "Some Assembly Required" stickers. They're sold as complete and functioning so that's what should be delivered to the dealer's lot.
I understand stuff happens. It's a man made item so things will slip through the cracks and parts fail. However, the dealer and the end user really should not be the quality control department for the manufacturer. We have to change our way of thinking because that way of thinking really that just contributes to the delinquency of the industry.
