Our new trailer is junk.....

k9luvr wrote:
Your only real remedy will be through the mFg.

I agree with this. You want the manufacturer to make the determination to replace it. Should only take them days to decide. The dealer will want to wash their hands of the whole thing because it's nothing but a loss of time and money. They may *seem* like they are being helpful, but...

The big question a person has to ask themselves is - do you want or will you get another identical TT with the same issues? Then what would you do? Do they perhaps have a more upscale model line that they'd be willing to swap for?

tragusa3 wrote:
If a manufacturer would step up to the plate and take units back and issue new ones, it seems it would go a long way in building a reputation as a solid manufacturer.

The problem with that tho. is that on the rare occasion that a manufacturer actually does replace an entire RV, they don't want anyone to know and they make you sign a confidentiality agreement. That's why you don't hear about it on the internet. I'd say more but I just can't... ;)

Up until the point you get a replacement, a manufacturer won't want bad publicity posted all over the internet and it's in their interests to get you a replacement as quickly as possible. If the dealer says you're going to get a new one, get it in writing otherwise you'll be stressed out beyond words until you see it in person.