Outdoor RV quality
I know there is another forum that addresses Outdoor RV's. I'm asking folks on here about their experiences with Outdoor products. We're thinking about picking up one of the travel trailers. We don't...
Forum Discussion
Last year we downsized from a 34 ft. motorhome and bought a used 2016 ORV Blackrock 19B. The Black Rock is a lower end unit in their line up and does not include a lot of the amenities found in their higher end rigs; however, the overall construction is does not appear to be compromised. The Black Rock is definitely a solid trailer and so far I am very pleased with the quality.
In regards to their customer service I contacted Outdoor RV by phone to ask about the TV wiring and was immediately emailed a schematic. A couple of months later I decided to build a cabinet to provide additional storage and wanted to purchase hinges and door pulls to match the existing hardware. The price was dirt cheap and they arrived at my home in record time. Both times I called I got a real person on the phone and very swift response to my requests. Suffice it to say, I’m impressed with Outdoor RV customer service as well as the quality of their products.
Stan
In regards to their customer service I contacted Outdoor RV by phone to ask about the TV wiring and was immediately emailed a schematic. A couple of months later I decided to build a cabinet to provide additional storage and wanted to purchase hinges and door pulls to match the existing hardware. The price was dirt cheap and they arrived at my home in record time. Both times I called I got a real person on the phone and very swift response to my requests. Suffice it to say, I’m impressed with Outdoor RV customer service as well as the quality of their products.
Stan
