outdoors rv blacksone slide problem

We purchased a 2013 Blackstone trailer and have had problems with the small bedroom slide. The manufacturer, Outdoors RV, tried to help. After the slide totally stopped working we went to Camping world ( closer than taking it to the manufacturer in Oregon) for repairs. Camping World had to contact Lippert to finally get the correct parts as Outdoors RV could not tell them the part numbers needed. It tested fine at home, took it camping and had trouble again with the slide not retracting. Almost went home with it out until I barely touched the out button and held the in button for couple seconds. After 7 tries the slide came in.
Here is what I think the problem is and my solution (so far working). In the bedroom the slide switch, light switch and upper vent switch are all next to each other. In the dark, it is easy to touch the slide switch while trying to turn on the lights. I think barely touching that switch caused the "brains" of the slide to reset itself. I went to Lowes, bought a electrical box entender and installed it over the slide switch. Now, in the dark, we can tell what switch NOT to touch. Wish the dealer had a better setup of the switches, or SOMEONE would have told us about this potential problem. So here am I, telling anyone reading this.