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FenrisWolf's avatar
FenrisWolf
Explorer
Dec 06, 2015

PLEASE HELP 2015 Starcraft Travelstar Galaxy

Ok, so this has been a ridiculously annoying issue. I bought this RV new about a month ago at Campingworld (biggest mistake of my life was walking through their front doors) and have had issues ever since. My current issue might seem like nothing to most people, but since this is my first RV ever, I am at a complete loss for what to do.
My windows will not close. Today was a beautiful day and was the first time I decided to open the windows of the RV. What I didn't realize is that 2 of the windows did not have the open/close mechanism seated correctly in the tracks on the bottom of the glass pane, and so even though the mechanism pushed them open just fine, I cannot close them.
Can anyone PLEASE explain how to get these arms and the knobs on top of them seated correctly back in the track on the bottom of the glass window? I've figured out how to remove the pane altogether and can then slide them in from the side, but at that point I can't put the top of the glass back into the window frame. It's the most annoying catch 22 ever. The Scratches on the track thing are because I first attempted to use pliers to squeeze the ring knob like things back into the tracks, but to no avail.
Please help me... I tried calling the dealership and that was yet again a bust. To be honest I don't even know why I tried. They've been worthless ever since I signed the dotted line.

BTW I do have pictures but I'm not familiar with things like this and I don't know how to include them :-\