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Coolerman's avatar
Coolerman
Explorer
Sep 04, 2015

Poorly written RV MANUALS

I have spent the past couple of weeks reading through all the manuals that came with our 2016 Venture Sonic. I have come to the following conclusions: Most individual device manufacturer manuals are great. Full of detail, plenty of drawings.
The manuals for the camper as a whole suck. This was true with the StarCraft Gemini I had also, but at least it did include a schematic of the wiring! The Venture manual is the worst I have ever seen. NOWHERE is there a schematic of the DC or AC electrical, or the cable/satellite wiring, or the Zamp Solar wiring or the plumbing, gas or water. The manual is mostly WARNINGS...

Now I do industrial process control electrical by trade, so I can figure this out, but really? No schematic? How is the dealer supposed to work on it if he doesn't know how things are wired and ran? Maybe they get the Super Secret, not be be trusted to a simple RV owner, manual? :R

36 Replies

  • Yes, I understand all that. It boils down to cost, as does everything in this world. I guess I will email Venture and request additional information and see what they do.

    When I do a job for a customer they are provided with full documentation, AS BUILT, in printed and computer file format. Really helps cut down on service calls. If the on site electrician has access to prints, he is not calling me...

    I have already started making my own drawings of how this thing is put together...
  • One of the issues is the number of models and features that each company makes.

    You would think that they could convert their construction drawings to an addendum to the standard manual for each model. However the manufacturers do not feel it is necessary.

    As a hands on person I would enjoy more details but I am probably in the minority.

    Also, no one gave me a manual when they built my house.
  • Maybe they are the type of goofballs that say "If you need a manual, you must be lost". I repaired industrial electric vehicles such as forklifts etc. As I worked on various equipment I would make note of areas that had recurring problems such as junctions and things like hidden diodes within the harness. A schematic and the ability to read it are important in quickly troubleshooting problems. This really isn't surprising when you consider how cheesy RV's are.
  • Yeah, the manuals are pretty generic. That being said, the wiring, plumbing, cable, etc systems are pretty simplistic in a travel trailer. Much more so than an automobile, and the manuals that come with a vehicle typically have no schematics either. My house didn't come with any drawings either, and the systems there are also much more complicated than in a tt.
  • Coolerman wrote:
    How is the dealer supposed to work on it if he doesn't know how things are wired and ran?


    Dealers authorized for specific brands do have access to additional technical information not contained in generic owner's manuals AND can always contact the manufacturer if they need additional information. Techs also take courses and factory tours that are related to the specific brands of trailers the dealership sells so they have a pretty good understanding of how the trailers they're working on were put together. No way would any manufacturer offer information such as wiring schematics to the general public nor could it even be included in any generic owner's manual as it would be specific to each and every model of trailer the manufacturer builds. Whether you agree with it or not the expectation is that if you have an issue with your rig that requires more information than what is contained in the owner's manual then you should take it to a tech trained to work on that specific model.
  • Many manufacturers will furnish info as requested. You would think they would at least put the complete info in pdf format so it could be downloaded. I have requested info and they usually research it and email it in a week or so.