Protection/Maintenance Packages
I have read various comments over the years both extolling the virtues, as well as denigrating the value, of extended warranty/maintenance/protection plans sold by the dealer on new vehicles. Upon ...
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Just to clarify, to a question a couple posts back, I never received the package, as I turned it down.
The finance guy then tried to offer a replacement "oil/filter" package (which he said was worth $4100), but after he hummed and hawed in response to some of my questions, he finally admitted the customer could only obtain a maximum two oil/filter changes per year (for five years), so about $2000-ish, way less than the $2600 the previous package was "worth". I turned that down as well.
However, the saga continues, as he is now delaying giving me a cheque for the $2600 (I spoke with him last Monday, he assured me it would be ready later that day or the next morning and he would notify me for pick up. I haven't heard from him since).
This whole truck buying thing has been a bizarre experience (there's a loooong story, rife with incompetence and screw-ups all the way along, by two dealerships, three managers and about six employees). No wonder car salesmen get a bad reputation.
Marv
The finance guy then tried to offer a replacement "oil/filter" package (which he said was worth $4100), but after he hummed and hawed in response to some of my questions, he finally admitted the customer could only obtain a maximum two oil/filter changes per year (for five years), so about $2000-ish, way less than the $2600 the previous package was "worth". I turned that down as well.
However, the saga continues, as he is now delaying giving me a cheque for the $2600 (I spoke with him last Monday, he assured me it would be ready later that day or the next morning and he would notify me for pick up. I haven't heard from him since).
This whole truck buying thing has been a bizarre experience (there's a loooong story, rife with incompetence and screw-ups all the way along, by two dealerships, three managers and about six employees). No wonder car salesmen get a bad reputation.
Marv
