Find a real dealer with real techs!!!!
Fist lie: rack and pinion boots feel "squishy" like there's PS fluid in them.
BS the "plastic" boot not rubber on each end of the rack will NEVER hold power steering fluid! There is a small hole to let any fluid leak out.
The boot will never feel squishy. CV boot yes, as they are made from rubber. A rack boot is made from ABS plastic.
Second lie or as lest misinformation: Well.. it doesn't need it right away.
Wrong when the rack starts to leak it is due to a seal starting to fail. At the first sign of a leak the rack needs to be replaced! If not and the seal fails power steering fluid WILL spray out and can be ignited by the exhaust system. Oil can and will burn if spayed onto a hot manifold or catalytic converter.
A small leak will become a larger leak very quickly in the winter due to the viscosity change of the power steering fluid in sub-zero temps.
Again find a real shop, but if your not having to add PS fluid and your not seeing PS fluid on the driveway, you don't have a leak.
Don