Ram 5500 Front End Alignment Issue

I have been to two dealers that will do a 3500 but not a 5500. Say their rack is not big enough. Might be because mine is a chassis cab with slightly longer wheelbase. My biggest complaint is it wanders a bit. The wheel has a bit of slop and it takes a lot of concentration to keep it between the lines. Not dangerous just annoying. I have less than 3000 miles on it and no sign of uneven wear yet.

I could live with the wheel off center if it drove with authority. But that's not the case.

JRscooby wrote:
Don't know where in Ok you are, but it is not rocket surgery. Document the dealers can't/won't do the work. Look for any real truck dealer. (KW, FL, IHC, Pete, Volvo) Sure, you will have to go into your pocket, but get a 4 wheel alignment. Maybe if you can show you had problems from jump you might get repaid.

4 wheel alignment? Lol :S

Cummins12V98 wrote:
You don't even need a rack to center the steering wheel. Any simple minded mechanic can adjust it. This has nothing to do with an alignment rack.

While this statement is true, I think that unless a simple minded mechanic has already worked on it, there might be other issues. After all a simple minded factory worker put it together, and a simple minded dealership mechanic did a pre-delivery check on it.
This is why I say take it to a shop for complete inspection, like they do before they put it on the rack for 4 wheel alignment.

You don't even need a rack to center the steering wheel. Any simple minded mechanic can adjust it. This has nothing to do with an alignment rack.

If their rack will accommodate a 3500, they can do the 5500

Don't know where in Ok you are, but it is not rocket surgery. Document the dealers can't/won't do the work. Look for any real truck dealer. (KW, FL, IHC, Pete, Volvo) Sure, you will have to go into your pocket, but get a 4 wheel alignment. Maybe if you can show you had problems from jump you might get repaid.

Unless you’re trying to get warranty idk why you’d take it to a dealer. Go to a commercial tire shop.
But does it pull left or just the steering wheel off? And are the tires wearing like it has an issue?
There’s a difference.
If the wheel is just off center and it’s otherwise aligned (which you allude to) then I wouldn’t get it aligned anyway. But you could adjust the steering arm a smidge the other way to center the wheel.