Dealing with Insurance Companies..
Just seeking suggestions and/or advice... This week my Immaculate Truck was attacked and severly damaged by a logging truck on the interstate. No injuries thank goodness. I have been in contact with ...
Forum Discussion
An insurance agents job is to provide you with insurance coverage and collect on average 10% of the premiums you pay. Your agent is there for premiums not for claims. Claims would be the claims department with a dedicated claims adjuster. A good agent will help facilitate your needs when you file a claim such as recommend a glass company or repair shop or call into the claims department on your behalf.
A couple years ago had a wreck in the 00 Excursion diesel. The vehicle was still drivable but sustained frame damage to the rear driver side (hit a concrete divider on a bridge at 50mph on black ice). Long story short my insurance company totaled it out. After providing them KBB and NADA for my vehicle they sent me 3 for sale comparable. I called all 3 and they had either more miles needed repairs or slightly lower miles but also needed quite a bit of repairs. They then deducted $1,500 from the sale price stating that is what they would sell for. Turns out 2 of the 3 had sold for within $200 of the asking price!
They offered me $8K after buy back ($1,200) but I insisted on $10K. Kept driving it for 2 months. My agent emailed me how things were with the claims adjuster told him a stalemate as they are about $2K short. 30 minutes later the adjuster emailed me and said they'd pay an additional $2K. When asked how they came to the final value she said they called a local dealership and asked IF they had my vehicle what they think they could sell it for, YA RIGHT!!!
My argument was my vehicle functioned 100% everything worked as new as when something failed or broke on it, it was repaired with OEM parts.
A couple years ago had a wreck in the 00 Excursion diesel. The vehicle was still drivable but sustained frame damage to the rear driver side (hit a concrete divider on a bridge at 50mph on black ice). Long story short my insurance company totaled it out. After providing them KBB and NADA for my vehicle they sent me 3 for sale comparable. I called all 3 and they had either more miles needed repairs or slightly lower miles but also needed quite a bit of repairs. They then deducted $1,500 from the sale price stating that is what they would sell for. Turns out 2 of the 3 had sold for within $200 of the asking price!
They offered me $8K after buy back ($1,200) but I insisted on $10K. Kept driving it for 2 months. My agent emailed me how things were with the claims adjuster told him a stalemate as they are about $2K short. 30 minutes later the adjuster emailed me and said they'd pay an additional $2K. When asked how they came to the final value she said they called a local dealership and asked IF they had my vehicle what they think they could sell it for, YA RIGHT!!!
My argument was my vehicle functioned 100% everything worked as new as when something failed or broke on it, it was repaired with OEM parts.
