FWIW, there are no perfect tire stores out there. They are each staffed with their share of knuckleheads and you have to watch them like a hawk. I mostly work with Discount Tire, and LS has been pretty good about ripping my mother-in-law off, but when you live in a small town, they are pretty much the only game around for her. During my last trip to Discount Tire, I watched 3 idiots tightening some lugs on a 17.5 inch commercial trailer tire/wheel. Let's see, 3 guys hanging off a 4 foot torque wrench. Easily in the ball park of 2000 ft-lbs of torque. I ripped them a new one for abusing another customer's equipment. Their excuse was that the torque wrench hadn't "clicked" yet. Sorry guys, it was broken through abuse long ago and you would think they understood what ft-lbs of torque was all about. I also have had Discount refuse to patch or touch a tire half a dozen times since a nail was "too close" to the sidewall. Each time I've taken it home and plugged it myself. Never had a problem with any of my repairs. They are too scared of being sued and it has removed any and all common sense. Disappointing, but it is what it is.
