Slide failures?
I would presume that this is not a new question..but I am too tired to go searching about. Slides in campers. Are they affected by backroad travel? The flexing and so on. Do they fail as a result o...
Forum Discussion
A year and a half after purchase and after a wonderful trip to Alaska, our Palomino TC developed a slide problem. One side would work fine, while the other side allowed the motor to 'ratchet' and slip on the track. The slide would not close evenly and eventually would not close at all. I had to muscle it into closed position while DW hit the slide retract switch.
Back to dealer and 10 days later, fixed. They removed the slide and discovered the hole that was made for the slide at the manufacture was out of square and binding on one corner because the hole had been cut incorrectly by 2.5" too small. The corner that was binding bent the slide motor track and broke the gears off the motor. I was OUT of warranty, but paid nothing. My dealer convinced Forest River that they had made an error at the manufacturer's plant. This dealer went above and beyond to help me and to cover the costs. Truly amazing in this day and age.
I will not mention the dealer in this post, but if anyone is interested, PM me and I will give you the dealer's name. Great place to do business at. I would not hesitated to complete repete business at this dealership. I do NOT work for or have any other affiliation with this dealer other than being a retail customer.
Safe travels to all,
Lakeside
Back to dealer and 10 days later, fixed. They removed the slide and discovered the hole that was made for the slide at the manufacture was out of square and binding on one corner because the hole had been cut incorrectly by 2.5" too small. The corner that was binding bent the slide motor track and broke the gears off the motor. I was OUT of warranty, but paid nothing. My dealer convinced Forest River that they had made an error at the manufacturer's plant. This dealer went above and beyond to help me and to cover the costs. Truly amazing in this day and age.
I will not mention the dealer in this post, but if anyone is interested, PM me and I will give you the dealer's name. Great place to do business at. I would not hesitated to complete repete business at this dealership. I do NOT work for or have any other affiliation with this dealer other than being a retail customer.
Safe travels to all,
Lakeside
