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Jayco23FB's avatar
Jayco23FB
Explorer
Mar 18, 2014

Reese Straightline disappointment

Went to install my new Reese Straightline WD hitch today. I was very disappointed to find it was made in China. The quality is very poor with casting so rough I had to use a grinder on the shank to get it to fit my reciever. Next I had to use a die grinder to smooth out the pockets where the trunnions ride. The casting here was so rough they wouldn't fit. Then the fasteners for the snap up brackets and cam arm brackets were missing as well as the hanger brackets. The box arrived in fine shape...no holes or damage. etrailer was very nice and will be sending the missing parts. I sure hope this hitch works better than it is going on. Has any one else had problems with Reese products?
  • ScottG's avatar
    ScottG
    Nomad
    Mar 18, 2014
    That's very disappointing but a friend bought one late last year and it was nicely made. I wonder how new the china thing is.
  • fx2tom's avatar
    fx2tom
    Explorer
    Mar 18, 2014
    I went with the Equal-i-zer and the quality was top notch and it tows great. I was very much considering the Reese Straight Line, kind of glad I didn't. Hopefully it works better than it looked out of the box!
  • Bob_Landry's avatar
    Bob_Landry
    Explorer
    Mar 18, 2014
    Mine is about three years old and I haven't had any issues. I have read of people being generally unhappy with the quality of the new hitches and if I ever decide to replace mine, I'll probably go with something different.

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